Report a Concern

If you have a concern about an online prize-draw operator, or about OCSA itself, we want to hear from you.

Please use the appropriate page below — each one explains clearly what we can do, what to include, and what happens after you get in touch.

Concerned about an operator?

If something has gone wrong with a competition, an operator's conduct, or a claim of OCSA certification, visit our operator complaints page.

→ How to Complain About an Operator

Concerned about OCSA?

If you believe OCSA has acted unfairly or made an error, visit our OCSA complaints page.

→ How to Complain About OCSA